Getting started · PDF
Preparing for Your First Home Health Visit
What to gather, what the clinician may review, and helpful questions to ask.
Download Guide← Back to homePractical guidance
Patient & family resources
Practical guidance
for care at home.
Download clear, printer-friendly guides designed to help patients and caregivers prepare, stay organized, and know what questions to ask.
Password-protected access
Patient Handbook & Family Portal
Patients and authorized representatives can enter the protected resource area to review the patient handbook and open the secure Axxess Patient & Family Portal.
Use the password provided by Charity Home Health. Need help? Call (310) 527-4339.
Billing & payments
Pay Your Copay Securely
Review simple payment instructions, then continue to Charity Home Health’s secure Square checkout.
Downloadable guides
Useful information.
Easy to keep nearby.
Each guide uses large, readable text and includes links to authoritative government health information.
Home safety · PDF
Home Fall Prevention Checklist
Simple steps for safer walking paths, daily movement, and fall-risk conversations.
Download GuideMedication safety · PDF
Medication Safety Checklist
Habits that help patients and caregivers maintain an accurate list and prevent common mistakes.
Download GuideCare transitions · PDF
Recovery After Hospitalization
A homecoming checklist covering instructions, follow-up, equipment, activity, and warning signs.
Download GuideSerious-illness support · PDF
Palliative Care and Hospice Care
A plain-language comparison of purpose, timing, treatment, and questions to discuss with the care team.
Download GuideEducation, not personal medical advice
These guides support conversations with your care team. They do not replace individualized instructions, a diagnosis, or emergency care.